Brave and Well: Conversations helping mental health professionals build a sustainable, profitable, and values-aligned business
Welcome to Brave and Well! On this podcast, host Vanessa Newton LCSW-S teaches mental health professionals how to build sustainable, profitable and values aligned businesses. Here you’ll hear about decolonizing the business side of private practice and supporting the entrepreneur in the therapist. We’ll also invite fellow therapists and healers to share their stories. New episodes release every other Tuesday. Produced by Softer Sounds.
Brave and Well: Conversations helping mental health professionals build a sustainable, profitable, and values-aligned business
Mapping Your Client Journey: How to Create a Seamless Intake Process & Answer Client Questions with Confidence
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Vanessa Newton
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Season 2
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Episode 32
Have you ever taken on a new client, then gotten into your first session and realized it wasn’t a good fit?
In this episode, we’re exploring the client journey from the moment someone starts looking for a therapist to their first session in your (virtual) office.
Tune in to learn the key steps you can take to create a seamless and welcoming intake process. In less than 30 minutes, I’ll walk you through how to:
- Identify what your client needs
- Build a welcoming intake process
- Answer client questions clearly & confidently
- Streamline your operations to boost retention
- & Continuously improve your process over time
Mentioned in the episode:
More from Brave & Well:
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- Get my workbook — Laying the Foundation for your Private Practice
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